- Orders with "FREE SHIPPING" will have a transit time of 5-7 business days. Also orders with the standard $7.25 shipping will take approximately 5-7 business days for delivery.
- 11:30 a.m. MST is our cut off time for orders shipping overnight, second day or express saver.
- Orders placed AFTER cutoff time on a Friday will not ship until the next business day Monday. This is not the case if Monday is a holiday that we are closed on. FedEx 2-day or Standard Overnight packages will not be delivered on Saturday unless it is arranged with us specifically. For example, an order going overnight by FedEx shipping on Friday will be delivered on the following Monday unless it is a Federal holiday in which it would delivery Tuesday.
- USPS Priority Mail is not a guaranteed service. Packages are likely to arrive within 2-3 business days, but it may take longer.
There are restrictions on some products shipping internationally. Shipping and delivery dates are based on the availability of your items and the shipping options you choose. Most shipping rates are based on the package weight and delivery address.
Important Points
- Discreet Unmarked Packages
- UPS, FedEx, or US Postal Service
- Free Shipping (within the lower 48 states) for orders over $100 USD
- $7.25 flat rate "ground" shipping for orders less than $100
- Payment with Visa, MasterCard, Discover, American Express, or debit card
- Yes, we ship to APO and FPO addresses via USPS Priority Mail
- Medicare? Yes, Parthenon meets all rules/regulations to submit claims to Medicare
Shipping
Orders are shipped in plain packaging by UPS or U.S. Post Office. Most orders ship via UPS Ground or USPS First Class depending on the weight and value of the package and take up to 5-7 business days. Orders less than $100 USD have a $7.25 shipping charge within the continental U.S. Orders exceeding $100 USD will have free ground shipping to destinations within the contiguous U.S. Orders to Alaska, Hawaii, Guam, Puerto Rico, and Virgin Islands will ship via USPS Priority. USPS Priority packages will typically arrive within 2-3 business days from the shipping date. If the item ordered is not in stock, we will have to order the item and ship it as soon as it arrives. Normal overnight and 2-day shipping applies only Monday through Friday. Call if you have a question regarding expedited shipping 1-800-453-8898.
International orders will ship as soon as payment has been received and will go by the carrier of choice of Parthenon. Cost is based upon the weight and destination of the package. Please contact us to obtain a shipping rate. ORDERS SHIPPED VIA US POSTAL SERVICE ARE NOT GUARANTEED FOR DELIVERY AND WILL NOT BE REPLACED IF LOST/STOLEN/DAMAGED IN TRANSIT. International customers are responsible for any taxes, customs fees, or any other charges by the receiving country.
P.O. Boxes
Unfortunately, UPS and FedEx will not ship to PO Boxes. When checking out, please provide a valid US address.
APO or FPO
We can accommodate APO or FPO’s in most cases. However, it is recommended that you contact us prior to placing your order to verify ability to do so and whether or not any additional charges will be applied. We will respond to you within a 24 hour period.
Problems with Your Order
If there is something wrong with your order please contact us as soon as possible! Call us toll free 1-800-453-8898 M-F 8:30-4:30 MST. Or you can
E-mail us at info@parthenoninc.com.